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We’ve an archive of papers, essays and case studies, some of which are available below. We use this part of our site to illustrate snippets from the best of what we’ve learned and noticed and make this available in a useful and friendly way:

Wednesday, November 28, 2001

Slow Company - how procrastination and delay improve the quality of knowledge, collaboration and understanding November 28, 2001

Authors: Maike Bohn, Clive Holtham, Victoria Ward Paper presented at Spacing and Timing conference, Palermo, Italy Nov 2001
Tuesday, August 28, 2001

Voice: Storytelling is Knowledge Management August 28, 2001

Authors: Kim Sbarcea, Victoria Ward August 2001 (an experimental work - I think for a conference in Bath.) We emphasise the importance of paying attention to the implicit, by using stories, storytelling and...
Saturday, April 28, 2001

Corporania (The Treasure Map): Using Storytelling, Story and Narrative in Effective Transition April 28, 2001

Spark Knowledge, 2001 Our first encounter with Carol Russell was through a mutual acquaintance as we were packing up NatWest bags to travel out into the world. So in autumn 1997. A few...
Saturday, April 28, 2001

Designing spaces for knowledge work - can the use of fiction help construct new realities? April 28, 2001

Authors: Clive Holtham, Charlotte Rosander, Victoria Ward Paper submitted to Managing Knowledge, Conversations and Critiques conference, University of Leicester, April 2001
Monday, February 19, 2001

The Role of the Librarian in a Knowledge Society February 19, 2001

The proceedings of a lecture/workshop at Sultan Qaboos University, Oman 19 Feb 2001 Authors: Wendy Jordan, Victoria
Thursday, September 28, 2000

Designing Spaces that Work for Learning: The Experiment of the Art Exhibition and the Garden Shed September 28, 2000

Authors: Clive Holtham, Victoria Ward, September 2000

Absolutely my favourite paper Clive and I ever wrote, even though the other space and slow ones tend to get more feedback. The whole...

Friday, July 28, 2000

Physical Space - The Most Neglected Resource in Contemporary Knowledge Management? July 28, 2000

Authors: Clive Holtham, Victoria Ward Paper submitted to KMAC2000 Aston University, UK, July 2000
Sunday, November 28, 1999

Traders and agents - New roles for the knowledge economy November 28, 1999

Author: Roger Butler, Victoria Ward published in Knowledge Management Review, Issue 11 Nov/Dec 1999
Friday, October 01, 1999

Can the design of physical space influence collaboration? October 01, 1999

Author: Victoria Ward. Published in Knowledge Management Review Issue 10, September/October 1999
Wednesday, July 28, 1999

Why KM should join the library July 28, 1999

Author: Victoria Ward. Published in Knowledge Management Review Issue 9, July/August 1999
Friday, May 28, 1999

Mind the Gap: using images to bring staff and customers together May 28, 1999

Author: Victoria Ward Published in Knowledge Management Review Issue 8 May/June 1999
Wednesday, April 28, 1999

Is franchising the business model for KM? April 28, 1999

Author: Victoria Ward. Published in Knowledge Management Review Issue 7 March/April 1999 I got interested very early on in how to develop models of knowledge management which were self-organising (although not using that...
Wednesday, April 28, 1999

Lessons for liberating knowledge April 28, 1999

Authors: Julie Allan, Victoria Ward published in the CBI Knowledge Management Business Guide 1999 The idea of franchising as a desirable metaphor for knowledge management structures still creeps into the design of our...
Saturday, November 28, 1998

Mapping Meta Knowledge: A cartographic approach to finding knowledge about knowledge November 28, 1998

Author: Victoria Ward Published in Knowledge Management Review Issue 5 November/December 1998

This is a short version of a longer, messier, actually much more interesting paper I wrote for a conference...