Saturday, April 28, 2001
Corporania (The Treasure Map): Using Storytelling, Story and Narrative in Effective Transition
April 28, 2001
Spark Knowledge, 2001
Our first encounter with Carol Russell was through a mutual acquaintance as we were packing up NatWest bags to travel out into the world. So in autumn 1997. A few years later, we decided we needed to know what we'd learned from our main NatWest project, The Green Book, a 'rough guide' to expertise at NatWest. We'd written it as a case study, but really didn't know how to look at or understand it any more. You live by the sword, you die by the sword. If we were doing lessons learned, with storyish under- and overtones, for other people, we supposed we ought to try it for ourselves.
We remembered Carol.
We scrabbled about and eventually unearthed her dog-eared card in a box still to be unpacked, 2 or 3 years on.
We rang her.
We asked her to go and look, gave her a few names and numbers, and told her to come back and tell us the story of what she found in any way she wanted. At the time she said that that amount of unquestioning trust was unnerving.
This is what she wrote for us. We changed, perhaps, 6 words, from her first draft.
Somewhere, I do also have the case study version and when I find it I'll put that up here too to you can compare, and most definitely contrast.
